Support

Thanks for using Sumipa. Send your questions, bug reports and feature requests here.

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Including the following helps us respond quickly:

  1. Your macOS version (e.g. macOS 14.5)
  2. Your Mac model (Apple Silicon or Intel)
  3. Your Sumipa version (see "Sumipa → About Sumipa")
  4. What happened, and steps to reproduce it if possible
  5. A screenshot, if helpful

FAQ

Where are the PDFs I open stored?

The originals stay where they are. When you add a PDF to Sumipa's desk, a copy is made inside Sumipa (~/Library/Containers/com.sumipa.app/...). The original file is never edited. Sumipa writes a PDF out only when you choose "Save."

Are annotations saved as standard PDF?

Yes. Sumipa uses Apple's PDFKit and saves in the standard PDF annotation format, so files open in Adobe Acrobat or Preview too. Some specialized marks (revision clouds, hatching, custom stamps) keep their appearance while also embedding internal data so Sumipa can re-edit them.

Does it connect to the internet?

No. Everything runs locally on your Mac.

How accurate is OCR?

Sumipa uses Apple's built-in Vision framework. For print-quality scans it gives practical accuracy in both English and Japanese. Handwriting and low-resolution scans may be recognized less reliably.

Can I open PDFs from iCloud Drive / Dropbox?

Yes. A copy is made inside Sumipa to avoid sync conflicts on the cloud side.

Can I sync the same PDF across several Macs?

There is no built-in sync at the moment. Export the PDF and keep it in iCloud Drive / Dropbox to work across machines.

Version history

Known limitations